Accessibility Statement

This statement was last updated on October 2026.

At Reflecting Room Counselling, we're committed to making our website and services as accessible and inclusive as possible. We recognize that accessibility is an ongoing process and welcome feedback on ways we can improve.

Website Accessibility

We aim to provide a website that is easy to navigate, understand, and use across different devices and assistive technologies.

We continue to review our website for potential accessibility barriers and make improvements where possible.

If you experience difficulty accessing any part of our website, please contact us so we can help you access the information you need.

Our office is located on the second floor of a building accessible by stairs only. Unfortunately, there is no elevator, and the office is not wheelchair accessible.

The building offers accessible, gender-neutral washrooms, and free parking is available in the large parking lot behind the building.

In-person appointments are available on Wednesdays and Thursdays.

Virtual psychotherapy appointments are available Monday through Thursday for clients located in Ontario.

Sessions take place through Jane, our secure online video platform. If you have specific accessibility needs or concerns about attending virtually, please contact us to discuss available accommodations.

If you encounter an accessibility barrier, have difficulty accessing information, or require an accommodation, we'd like to hear from you.

Please contact Reflecting Room Counselling through our website's contact page. We'll do our best to address your concerns and explore reasonable accommodations.

In-Person Accessibility

Virtual Accessibility

Accessibility Requests and Feedback